Warranty Repair

To verify your warranty, simply click on the matching SKU or Collection name of your product below.

Use the illustration below for locating your unique SKU Number

Inside the main packing compartment of your bag you will find a sewn in label that contains the style # that can be used for product registration.

If your Style Number begins with "TP" click here.

If you collection name is not listed below, this indicates that your collection style:

  •  -Is no longer covered under the Limited Warranty
  •  -Has no listed manufactures defects
  •  -Replacement bags or parts are no longer available

**IF, your collection is not listed however you purchased your bag within the last 5 years, please click here.

**Additional information can be found below the warranty table.

SKU COLLECTION NAME SKU COLLECTION NAME
40115xxxx MAXLITE 4 40724xxxx CREW CLASSIC
40117xxxx MAXLITE 5 40908xxxx PLATINUM 6
401229xxx MAXLITE AIR 40911xxxx PLATINUM 7
40122xxxx MAXLITE 40913xxxx PLATINUM MAGNA
40915xxxx PLATNUM MAGNA 2 40419xxxx TRAVEL & LEISURE
40918xxxx PLATINUM ELITE 40516xxxx EXECUTIVE CHOICE 2
40920xxxx PLATINUM ELITE 40520xxxx EXECUTIVE CHOICE 3
41023xxxx PILOT AIR 41122xxxx WALKABOUT 6
41215xxxx BOLD 40714xxxx CREW 10
41215xxxx TPRO BOLD 2 407169xxx CREW 11
41521xxxx ROADTRIP 40716xxxx CREW 11
42022xxxx RUNWAY 407182xxx CREW EXPERT 401 & 501
96xxxxxxx PLATINUM 5 407182xxx CREW VERSAPACK
36xx-01 FLIGHTCREW 5


TOTES, BACKPACKS, TRAVELPRO ESSENTIALS

**As a loyal customer, we’d like to keep you Traveling to your destinations and would be happy to provide a 10% discount code available to use on Travelpro.com to purchase a new Trusted Companion.

To request promo code, please click here.